Emotional Intelligence is key to the success of any business and in fact our lives. Research shows that up to 85% of our success is due to skills in ‘Human Engineering’ in comparison to our technical skills. So, what exactly is EI and how do I go about developing my ‘Emotional Intelligence’?
In this webinar replay, Amy Jacobson, experienced Emotional Intelligence specialist, Founder of Finding Your ‘y’, and internationally recognised practitioner of NLP (Neuro-Linguistic Programming) and Time Line Therapy, will show you how Emotional Intelligence can unlock your team’s potential.
You will learn:
The 5 key factors of EI, what they mean and the qualities they develop.
Leveraging the subconscious mind to resolve the underlying problem.
The emotional brain and how it drives our reactions.
Workplace conflict is inevitable. You may have either come across it before, are currently tackling it, or are about to face it. Therefore, as a leader, it is imperative you are equipped and confident in turning uncomfortable encounters into stronger relationships.
In this webinar replay, Keith Ayers, Founder of Intégro Leadership Institute, author of Engagement is Not Enough: You Need Passionate Employees to Achieve Your Dream (Elevate, July 2008), and one of the world’s most respected experts on the topics of employee engagement, leadership effectiveness and workplace trust, will show you how to harness the power of workplace conflict.
Keith will cover:
The destructive and productive conflict behaviours of each DiSC® style.
How to manage responses to conflict situations.
Communication strategies when engaging in productive conflict with colleagues.
Many small business leaders believe that high performance is primarily dependent on an employee’s job related skills, that is, the more technically gifted and qualified workers are, the better they perform. There is more to high performance than just knowledge. Countless studies show that attitude and social skills are the key determinants of workplace effectiveness and productivity. Thisstudy from Leadership IQof 25,000 professionals shows that only 11% of workers fail due to technical skills and the overwhelming 89% fail due to lack of interpersonal and social skills.
If you want to drive productivity in your business, you need to put an emphasis on developing interpersonal skills in your employees, as it is the key performance differentiator. There are many ways to boost interpersonal skills, but as any good Perth HR consultant will tell you, one of the most effective ways to do this is to profile your workforce, using a behavioural profiling tool, ideally based on a robust methodology such as Everything DiSC. DiSC is the acronym of the four primary dimensions of behaviour: Dominance, Influence, Steadiness and Conscientiousness. There are other behavioural profiling methodologies available, however DiSC may be more suited to the often resource stretched small-medium company as it has a simpler language and is easier to implement.
And so how can DiSC based behavioral profiling boost productivity in your business? By, profiling your workforce using Everything DISC, each employee gets to understand their DiSC behavioural profile or preferred way of working, which may work well with some colleagues and not so well with others, (destroying synergy as a result). The understanding of both their DiSC profile and that of their colleague helps them develop techniques to improve communication with the various DiSC styles, thus boosting synergy, team cohesion and productivity. Managers can also learn to become adaptable, elevating engagement and productivity across the business.
Company environments can be turbulent where a range of conflicting personalities are thrown together compounded by the demands of business. And if you are not deploying a behavioural profiling system like Everything DiSC it’s very likely that your business is under-optimized and productivity is suffering as a direct result of poor team synergy.
The good news is that implementing Everything DiSC based profiling is very achievable for any committed business owner or senior manager and you can read more about how we could help you with this with our Everything DiSC (accredited program).